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In all of our properties we adopt the same cancellation
policy. We use our own discretion when applying this policy so
these rules are not cast in stone but we feel it is important
to make guests aware of their liabilities in the event of
having to cancel a pre-booked stay. When making a booking we
require a deposit to be paid by credit card or cheque. No
booking is accepted without a deposit.
As a small business we are particularly vulnerable to
guests who cancel close to the day of their arrival and so we
advise all guests to avail of travel insurance which includes
cancellation cover. If a guest cancels more than four weeks in
advance of their arrival date we reserve the right to retain
the booking deposit.
If a guest cancels less than four weeks in advance of their
arrival date we reserve the right to charge the full price of
the booking. In this event where we have enough time to
replace the booking with an alternative, 100% of any revenue
earned will be used to offset any cancellation charges. In
practice this means that usually, but not always, our guests
do not incur cancellation charges.
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